Robotic process automation pools, robot definitions, maintenance windows, session management, and conversational bot analytics for automated digital workers.
Domain hub
Crm packages
This hub groups Crm packages so teams can browse and review them from one stable page.
ITIL-aligned incident, problem, and change management for tracking service disruptions and coordinating resolution.
B2B and B2C digital commerce objects including web stores, shopping carts, buyer groups, promotions, coupons, shipping configuration, inventory, and fulfillment operations.
Academic calendar framework with years, terms, sessions, enrollment policies, and registration timelines.
Supporting components including journal types, transaction categorization, and network reference objects.
Every conversation counts. Captures client interactions, attendees, participants, related accounts, and summarized discussion points for complete relationship intelligence.
Declarative automation through flows, workflow rules, assignment rules, auto-response rules, and field updates.
Mobile workforce with service appointments, crews, territories, resource capacities, and geographic assignments.
Revenue and pipeline forecasting with adjustable quotas, custom categories, submission workflows, and judgment-based overrides.
Structured task management templates for guiding constituents and caseworkers through multi-step government processes.
Deal tracking from prospect to close, with line items, splits, competitors, contact roles, and team collaboration.
The foundation beneath the clinical surface. Assessment configurations, action plan templates, booking configs, record actions, and the system-level objects that make Health Cloud workflows possible.
Stage definitions, criteria, transitions, assignment rule conditions, fulfillment step definitions, and pipeline inspection metric configs for deal and process stage tracking.
Product assortment planning and shelf listing controls that determine which products appear in which stores and how they are displayed.
Student profiles, program enrollment, requirement tracking, progress monitoring, and pathway planning.
capsule-crm API schema: 16 streams, 188 fields.
Vehicle definitions, inventory, searchable attributes, and vehicle-specific data models for the automotive lifecycle.
Climate-related risk and opportunity assessment with scoring, topic analysis, and pollution impact tracking.
Knowing who you are treating and what they deserve. Powers benefit verification requests, digital identity checks, custody chain tracking, and the procedural definitions that ensure compliance.
Object and field-level permissions, permission set licenses, sharing rules, coverage analysis, and group membership that define the security model.