@rawctx/sf-scheduler-scheduler

Appointment scheduling engine with policies, invitations, attendees, resource preferences, operating hours, and waitlist management.

Overview

Objects

• ActionableListMbrInvitation — Represents a relationship between an Actionable List Member and an Appointment Invitation.
• AppointmentAssignmentPolicy — Stores information about resource assignment rules.
• AppointmentCategory — Represents the category of work types and shifts.
• AppointmentInvitation — Represents information about an appointment invitation that’s created for customers who can use it for booking appointments.
• AppointmentInvitee — Represents information about the participant and resources required for creating an appointment invitation URL.
• AppointmentScheduleAggr — Records the utilization of a service resource, by date, for the Load Balancing appointment assignment policy.
• AppointmentScheduleLog — Stores service appointments of each service Resource.
• AppointmentSchedulingPolicy — Represents a set of rules for scheduling appointments using Salesforce Scheduler.
• AppointmentTopicTimeSlot — Represents a lookup to a work type or a work type group for a time slot
• AssignedResource — Represents a service resource who is assigned to a service appointment in Field Service and Lightning Scheduler. Assigned resources appear in the Assigned Resources related list on service appointments.
• EngagementChannelType — Represents a channel through which a customer can be reached for communication.
• EngagementChannelWorkType — Represents the relationship between an Engagement Channel Type object and a Work Type object for Salesforce Scheduler.
• OperatingHours — Represents the hours in which a service territory, service resource, or account is available for work. OperatingHours is used by Field Service, Salesforce Scheduler, Salesforce Meetings, Sales Engagement, and Workforce Engagement.
• OperatingHoursHoliday — Represents the day or hours for which a service territory and service resources exclusive to the service territory are unavailable in Salesforce Scheduler.
• ResourcePreference — Represents an account’s preference for a specified service resource on field service work.
• ServiceAppointmentAttendee — Represents a Lead, Contact, or Person Account who is associated with the Service Appointment of type Group.
• ServiceResource — Represents a service technician or service crew in Field Service and Salesforce Scheduler, or an agent in Workforce Engagement.
• ServiceTerritoryWorkType — Represents the relationship between a ServiceTerritory object and a WorkType object for Salesforce Scheduler appointments.
• ShiftEngagementChannel — Represents the relationship between a Shift object and an Engagement Channel Type object for Salesforce Scheduler.
• ShiftWorkTopic — Represents the relationship between a Shift object and a Work Type or Work Type Group object for Salesforce Scheduler.
• WaitlistParticipant — Represents a customer who is added to a waitlist.
• WaitlistServiceResource — Represents the relationship between the Waitlist object and the Service Resource object for Salesforce Scheduler.
• WaitlistWorkType — Represents the relationship between the Waitlist object and the Work Type object for Salesforce Scheduler.
• WorkTypeGroupDataTranslation — Represents the translated values of the data stored within a WorkTypeGroup record’s fields.

Install

rawctx snapshot-download @rawctx/sf-scheduler-scheduler