Format
OSI
Registry packagePublic
@rawctx/sf-service-knowledge
A self-service knowledge base powering article creation, versioning, categorization, feedback, and intelligent search.
OSISchema 1.0Domain crmSource developer.salesforce.comOwner @pasar6987
Native (downloadable) · Latest 1.0.1 published Mar 4, 2026 · 9 datasets / 14 measures in the latest preview · Updated Mar 10, 2026
Snapshot
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Latest release
1.0.1Published Mar 4, 2026
Origin
Native (downloadable)Managed directly in rawctx
Installability
DownloadableDirect rawctx snapshot download
Domain
crm
Source
Owner
@pasar6987Organization
Independent
Repository
Not linked
License
MIT
Visibility
Public
Tags
Schema preview
OSI 1.0
Model preview
Structure before documentation
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models/sf-service-knowledge.osi.yamlAI context included
9 datasets14 measures150 dimensions3 relationships
README
Package narrative and examples
Use documentation after the package qualifies on source, preview, and installability.
@rawctx/sf-service-knowledge
A self-service knowledge base powering article creation, versioning, categorization, feedback, and intelligent search.
Overview
| Count | |
|---|---|
| Objects (Datasets) | 9 |
| Dimensions | 150 |
| Measures | 14 |
| Relationships | 3 |
Objects
- KnowledgeArticle — Provides read-only access to an article and the ability to delete the primary article.
- KnowledgeArticleFeedback — Represents information about feedback from users on Knowledge articles and details about assignment of feedback to the article owner or team to take action.
- KnowledgeArticleVersion — Provides a global view of standard article fields across all types of articles depending on their version.
- KnowledgeArticleViewStat — Provides certain statistics related to the number of views for the specified article across all article types.
- KnowledgeArticleVoteStat — Provides the weighted rating for the specified article on a scale of 1 to 5 across all article types.
- Knowledge__DataCategorySelection — Represents a data category that classifies an article
- Knowledge__ka — Provides access to the concrete object that represents a Knowledge article, the parent object for article versions.
- Knowledge__kav — Provides access to the concrete object that represents a Knowledge article version.
- KnowledgeableUser — Represents a user identified as knowledgeable about a specific topic, and ranks them relative to other knowledgeable users.
Install
rawctx snapshot-download @rawctx/sf-service-knowledge
Topology
Semantic graph
Use the graph last, once the package has already qualified on release state, preview, and documentation.
Semantic Graph
Datasets 0 / Measures 0 / Dimensions 0 / Relationships 0
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