Registry packagePublic

@rawctx/sf-service-livechat

Real-time chat infrastructure for agent-to-customer conversations with deployment, routing, and transcript management.

OSISchema 1.0Domain crmSource developer.salesforce.comOwner @pasar6987

Native (downloadable) · Latest 1.0.1 published Mar 4, 2026 · 15 datasets / 34 measures in the latest preview · Updated Mar 10, 2026

Snapshot

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Format

OSI

Latest release

1.0.1Published Mar 4, 2026

Origin

Native (downloadable)Managed directly in rawctx

Installability

DownloadableDirect rawctx snapshot download

Domain

crm

Owner

@pasar6987

Organization

Independent

Repository

Not linked

License

MIT

Visibility

Public

Tags

salesforcecrmservicelivechat

Schema preview

OSI 1.0

Model preview

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Models1
Datasets15
Measures34
Dimensions261
Relationships10
AI context1
models/sf-service-livechat.osi.yamlAI context included
15 datasets34 measures261 dimensions10 relationships

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README

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@rawctx/sf-service-livechat

Real-time chat infrastructure for agent-to-customer conversations with deployment, routing, and transcript management.

Overview

Count
Objects (Datasets)15
Dimensions261
Measures34
Relationships10

Objects

  • LiveAgentSession — This object is automatically created for each Chat session and stores information about the session.
  • LiveChatBlockingRule — Represents a rule for blocking chat visitors’ IP addresses from starting new chats with agents.
  • LiveChatButton — Represents a button that allows visitors to request chats with Chat users.
  • LiveChatButtonDeployment — Associates an automated chat invitation with a specific deployment.
  • LiveChatButtonSkill — Represents all the skills available to a LiveChatButton except the one currently assigned. To retrieve the skill currently assigned, query LiveChatButton.
  • LiveChatDeployment — Represents the general settings for deploying Live Agent on a website.
  • LiveChatObjectAccessConfig — Represents the action you can perform on a specified object by the Chat API.
  • LiveChatObjectAccessDefinition — Represents the parent record for one or more LiveChatObjectAccessConfig objects.
  • LiveChatSensitiveDataRule — Represents a rule for masking or deleting data of a specified pattern. Written as a regular expression (regex).
  • LiveChatTranscript — This object is automatically created for each Live Agent chat session and stores information about the session.
  • LiveChatTranscriptSkill — Represents a join between LiveChatTranscript and Skill.
  • LiveChatUserConfig — Represents a setting that controls the console settings for Chat users.
  • LiveChatUserConfigProfile — Represents a join between LiveChatUserConfig and Profile.
  • LiveChatUserConfigUser — Represents a join between Live Chat User Config and User.
  • LiveChatVisitor — Represents a website visitor who has started or tried to start a chat session.

Install

rawctx snapshot-download @rawctx/sf-service-livechat

Topology

Semantic graph

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Semantic Graph

Datasets 0 / Measures 0 / Dimensions 0 / Relationships 0

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