Registry packagePublic

@rawctx/sf-service-omni-channel

Intelligent work routing and agent capacity management across channels, with presence tracking and supervisor oversight.

OSISchema 1.0Domain crmSource developer.salesforce.comOwner @pasar6987

Native (downloadable) · Latest 1.0.1 published Mar 4, 2026 · 25 datasets / 49 measures in the latest preview · Updated Mar 10, 2026

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Models
1
Datasets
25
Measures
49
Dimensions
302
Relationships
17
AI Context
1
VersionpublishedSearch IndexindexedSummaryready

Showing datasets 25 / 25

Model pathDatasetMeasuresDimensionsRelationshipsAI Context
models/sf-service-omni-channel.osi.yamlAgentWork14403Yes
models/sf-service-omni-channel.osi.yamlAgentWorkSkill2141Yes
models/sf-service-omni-channel.osi.yamlOmniSupervisorConfig0143Yes
models/sf-service-omni-channel.osi.yamlOmniSupervisorConfigAction120Yes
models/sf-service-omni-channel.osi.yamlOmniSupervisorConfigGroup091Yes
models/sf-service-omni-channel.osi.yamlOmniSupervisorConfigProfile091Yes
models/sf-service-omni-channel.osi.yamlOmniSupervisorConfigQueue020Yes
models/sf-service-omni-channel.osi.yamlOmniSupervisorConfigSkill020Yes
models/sf-service-omni-channel.osi.yamlOmniSupervisorConfigTab120Yes
models/sf-service-omni-channel.osi.yamlOmniSupervisorConfigUser091Yes
models/sf-service-omni-channel.osi.yamlPendingServiceRouting9332Yes
models/sf-service-omni-channel.osi.yamlPendingServiceRoutingInteractionInfo060Yes
models/sf-service-omni-channel.osi.yamlPresenceConfigDeclineReason092Yes
models/sf-service-omni-channel.osi.yamlPresenceDeclineReason0101Yes
models/sf-service-omni-channel.osi.yamlPresenceUserConfig5255Yes
models/sf-service-omni-channel.osi.yamlPresenceUserConfigProfile091Yes
models/sf-service-omni-channel.osi.yamlPresenceUserConfigUser091Yes
models/sf-service-omni-channel.osi.yamlQueueRoutingConfig7150Yes
models/sf-service-omni-channel.osi.yamlServiceChannel3244Yes
models/sf-service-omni-channel.osi.yamlServiceChannelFieldPriority191Yes
models/sf-service-omni-channel.osi.yamlServiceChannelStatus092Yes
models/sf-service-omni-channel.osi.yamlServiceChannelStatusField030Yes
models/sf-service-omni-channel.osi.yamlServicePresenceStatus0104Yes
models/sf-service-omni-channel.osi.yamlSkillUser090Yes
models/sf-service-omni-channel.osi.yamlUserServicePresence6191Yes