Registry packagePublic

@rawctx/sf-service-voice

Cloud telephony integration for inbound and outbound calling, voicemail, call recording, and quality monitoring.

OSISchema 1.0Domain crmSource developer.salesforce.comOwner @pasar6987

Native (downloadable) · Latest 1.0.1 published Mar 4, 2026 · 16 datasets / 42 measures in the latest preview · Updated Mar 10, 2026

Snapshot

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Format

OSI

Latest release

1.0.1Published Mar 4, 2026

Origin

Native (downloadable)Managed directly in rawctx

Installability

DownloadableDirect rawctx snapshot download

Domain

crm

Owner

@pasar6987

Organization

Independent

Repository

Not linked

License

MIT

Visibility

Public

Tags

salesforcecrmservicevoice

Schema preview

OSI 1.0

Model preview

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Models1
Datasets16
Measures42
Dimensions154
Relationships4
AI context1
models/sf-service-voice.osi.yamlAI context included
16 datasets42 measures154 dimensions4 relationships

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README

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@rawctx/sf-service-voice

Cloud telephony integration for inbound and outbound calling, voicemail, call recording, and quality monitoring.

Overview

Count
Objects (Datasets)16
Dimensions154
Measures42
Relationships4

Objects

  • VoiceCall — Represents a call in Service Cloud Voice, Sales Dialer, or other supported voice connectors. For Service Cloud Voice, this can be a phone or Voice over Internet Protocol (VoIP) call. This object is available in API version 40.0 and later.
  • VoiceCallList — Represents a prioritized list of numbers to call.
  • VoiceCallListItem — Represents a single phone number in a prioritized call list.
  • VoiceCallMetrics — Represents metrics for a VoiceCall lifecycle event, aggregated daily.
  • VoiceCallQualityFeedback — Represents feedback given by a Sales Dialer user about the quality of a VoiceCall .
  • VoiceCallRecording — Represents a call recording in Service Cloud Voice and Sales Dialer.
  • VoiceCoaching — Represents a call that is using call monitoring.
  • VoiceLocalPresenceNumber — Represents a phone number with the same area code as the person who’s being called.
  • VoiceMailContent — Represents a voicemail message left by a caller to the context user.
  • VoiceMailGreeting — Represents a custom greeting message that plays upon reaching a user’s voicemail.
  • VoiceMailMessage — Represents a prerecorded voicemail message.
  • VoiceOrgSetting — Represents the org's customized voice settings.
  • VoiceUserLine — Represents a user’s forwarding phone number.
  • VoiceUserPreferences — Represents the number the user displays when making outbound calls.
  • VoiceVendorInfo — Represents information about the Service Cloud Voice or Sales Dialer provider’s vendor.
  • VoiceVendorLine — Represents a user’s phone number reserved with the vendor.

Install

rawctx snapshot-download @rawctx/sf-service-voice

Topology

Semantic graph

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Semantic Graph

Datasets 0 / Measures 0 / Dimensions 0 / Relationships 0

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