Registry packagePublic

@rawctx/zendesk-groups

Zendesk group dimensions — agent team definitions, visibility settings, and organizational structure for routing and workload analysis.

OSISchema 1.0Domain customer-supportSource developer.zendesk.comOwner @pasar6987

Native (downloadable) · Latest 1.0.0 published Mar 4, 2026 · 1 datasets / 0 measures in the latest preview · Updated Mar 10, 2026

Snapshot

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Format

OSI

Latest release

1.0.0Published Mar 4, 2026

Origin

Native (downloadable)Managed directly in rawctx

Installability

DownloadableDirect rawctx snapshot download

Domain

customer-support

Owner

@pasar6987

Organization

Independent

Repository

Not linked

License

Apache-2.0

Visibility

Public

Tags

zendeskgroupsteamsroutingworkforce

Schema preview

OSI 1.0

Model preview

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Models1
Datasets1
Measures0
Dimensions8
Relationships0
AI context1
models/zendesk-groups.osi.yamlAI context included
1 datasets0 measures8 dimensions0 relationships

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README

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@rawctx/zendesk-groups

Zendesk Groups — agent team structures that organize your support workforce into functional units for ticket routing, workload balancing, and team-level performance measurement across specialized support tiers.

Overview

Count
Datasets1
Dimensions8
Metrics0
Relationships0

Datasets

Group

Agent team structures that organize your support workforce — named groups with visibility controls, default designation, and lifecycle tracking for team-based ticket routing and performance measurement.

  • Dimensions: 8
  • Metrics: 0

Install

rawctx snapshot-download @rawctx/zendesk-groups

Source

Zendesk API Reference

Topology

Semantic graph

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Semantic Graph

Datasets 0 / Measures 0 / Dimensions 0 / Relationships 0

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