Registry packagePublic

@rawctx/zendesk-organizations

Zendesk organization dimensions and account-level metrics — company profiles, domain mappings, shared ticket settings, tags, and aggregate support performance per organization.

OSISchema 1.0Domain customer-supportSource developer.zendesk.comOwner @pasar6987

Native (downloadable) · Latest 1.0.0 published Mar 4, 2026 · 2 datasets / 5 measures in the latest preview · Updated Mar 10, 2026

Snapshot

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Format

OSI

Latest release

1.0.0Published Mar 4, 2026

Origin

Native (downloadable)Managed directly in rawctx

Installability

DownloadableDirect rawctx snapshot download

Domain

customer-support

Owner

@pasar6987

Organization

Independent

Repository

Not linked

License

Apache-2.0

Visibility

Public

Tags

zendeskorganizationsaccountsb2bcompanies

Schema preview

OSI 1.0

Model preview

Structure before documentation

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Models1
Datasets2
Measures5
Dimensions13
Relationships1
AI context1
models/zendesk-organizations.osi.yamlAI context included
2 datasets5 measures13 dimensions1 relationships

README

Package narrative and examples

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@rawctx/zendesk-organizations

Zendesk Organizations — the account and company layer that groups end-users into shared contexts with domain-based membership, shared ticket visibility settings, default routing rules, and organizational tags enabling enterprise customer segmentation and B2B support analytics.

Overview

Count
Datasets2
Dimensions13
Metrics5
Relationships1

Datasets

Organization

Company and account entities that group end-users into shared contexts — with unique names, domain-based auto-membership, collaboration settings, default routing, and descriptive metadata for enterprise account management.

  • Dimensions: 11
  • Metrics: 5

OrganizationTags

Classification labels applied to organizations for segmentation, priority tiering, contract identification, and automated routing based on account characteristics.

  • Dimensions: 2
  • Metrics: 0

Metrics

  • organization_ticket_count — Total tickets associated with the organization
  • organization_open_ticket_count — Number of currently open tickets for the organization
  • organization_avg_resolution_time — Average resolution time for tickets from the organization
  • organization_satisfaction_score — Aggregate CSAT score for the organization's tickets
  • organization_user_count — Number of users belonging to the organization

Install

rawctx snapshot-download @rawctx/zendesk-organizations

Source

Zendesk API Reference

Topology

Semantic graph

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Semantic Graph

Datasets 0 / Measures 0 / Dimensions 0 / Relationships 0

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