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@rawctx/zendesk-organizations
Zendesk organization dimensions and account-level metrics — company profiles, domain mappings, shared ticket settings, tags, and aggregate support performance per organization.
Native (downloadable) · Latest 1.0.0 published Mar 4, 2026 · 2 datasets / 5 measures in the latest preview · Updated Mar 10, 2026
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@rawctx/zendesk-organizations
Zendesk Organizations — the account and company layer that groups end-users into shared contexts with domain-based membership, shared ticket visibility settings, default routing rules, and organizational tags enabling enterprise customer segmentation and B2B support analytics.
Overview
| Count | |
|---|---|
| Datasets | 2 |
| Dimensions | 13 |
| Metrics | 5 |
| Relationships | 1 |
Datasets
Organization
Company and account entities that group end-users into shared contexts — with unique names, domain-based auto-membership, collaboration settings, default routing, and descriptive metadata for enterprise account management.
- Dimensions: 11
- Metrics: 5
OrganizationTags
Classification labels applied to organizations for segmentation, priority tiering, contract identification, and automated routing based on account characteristics.
- Dimensions: 2
- Metrics: 0
Metrics
- organization_ticket_count — Total tickets associated with the organization
- organization_open_ticket_count — Number of currently open tickets for the organization
- organization_avg_resolution_time — Average resolution time for tickets from the organization
- organization_satisfaction_score — Aggregate CSAT score for the organization's tickets
- organization_user_count — Number of users belonging to the organization
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Datasets 0 / Measures 0 / Dimensions 0 / Relationships 0
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