zonka-feedback API schema: 7 streams, 130 fields.
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zoho-invoice API schema: 9 streams, 277 fields.
zoho-inventory API schema: 13 streams, 491 fields.
zoho-expense API schema: 9 streams, 419 fields.
zoho-desk API schema: 35 streams, 631 fields.
zoho-campaign API schema: 10 streams, 184 fields.
zoho-books API schema: 16 streams, 562 fields.
zoho-billing API schema: 12 streams, 346 fields.
zoho-bigin API schema: 11 streams, 178 fields.
zoho-analytics-metadata-api API schema: 8 streams, 59 fields.
Zendesk user dimensions and agent performance metrics — roles, locales, verification states, login activity, and per-agent productivity measurements.
Zendesk ticket dimensions and volume metrics — statuses, priorities, types, channels, tags, assignments, and timeline tracking for the complete ticket lifecycle.
zendesk-talk API schema: 13 streams, 222 fields.
zendesk-support API schema: 39 streams, 722 fields.
zendesk-sunshine API schema: 6 streams, 30 fields.
Zendesk SLA dimensions and compliance metrics — policy definitions, target configurations, breach events, and achievement rates for service level management.
Zendesk satisfaction rating dimensions and CSAT metrics — scores, comments, reason codes, response rates, and satisfaction percentages for customer experience measurement.
Zendesk ticket performance dimensions and response/resolution metrics — first reply times, resolution durations, wait times, reopens, and transfer counts for operational efficiency analysis.
Zendesk organization dimensions and account-level metrics — company profiles, domain mappings, shared ticket settings, tags, and aggregate support performance per organization.
Zendesk group dimensions — agent team definitions, visibility settings, and organizational structure for routing and workload analysis.