Release path
1.0.1Published Mar 4, 2026PackagePublished package
@pasar6987/sf-service-case
The backbone of customer support, handling case creation, tracking, routing, team assignments, and resolution workflows.
OSISchema 0.1.1Domain crmSource developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference
Published package · Latest published 1.0.1 Mar 4, 2026 · 16 datasets / 20 measures in the latest review · Updated Mar 11, 2026
Publisher
@pasar6987Published Mar 4, 2026Structure snapshot
16 datasets20 measures · 226 dimensionsSemantic Graph
Relationship counts appear after the graph loads.
Loading graph
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Reference context
Secondary package facts stay compact
- Updated
- Mar 11, 2026
- Visibility
- Public hub listing
- License
- MIT
- Created
- Mar 4, 2026
Reference facts
Secondary package facts after the usage path is clear
Licensing, categorization, ownership, and linked metadata stay below the runnable path so the page reads in the right order.
Format
OSI
Upstream
developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference
Repository
Not linked
Domain
Source
Owner
@pasar6987Organization
Independent
License
MIT
Visibility
Public hub listing
Publisher
@pasar6987Published Mar 4, 2026
Latest published version
1.0.1Published Mar 4, 2026
Tags
Schema preview
Schema 0.1.1
SDK handoff
Use this package in code and AI
After structure review, move straight into typed reads with load() or compact LLM context with to_prompt().
Python SDK
Python example for @pasar6987/sf-service-case
This example uses the current package ref and, when preview data is available, fills in real dataset names from the published summary.
import rawctx
model = rawctx.load("@pasar6987/sf-service-case")
prompt = rawctx.to_prompt(
"@pasar6987/sf-service-case",
datasets=["Case", "CaseArticle"],
max_tokens=2000,
)
print(model.datasets) # ["Case", "CaseArticle", "CaseComment"]
print(model.measures) # [Measure(name="Case.RequestLocation__Latitude__s", ...), Measure(name="Case.RequestLocation__Longitude__s", ...), Measure(name="Case.FINS_Property_Address__Latitude__s", ...)]
print(model.dimensions) # [Dimension(name="AccountId", ...), Dimension(name="AssetWarrantyID", ...), Dimension(name="BusinessHoursId", ...)]
print(model.relationships) # [Relationship(name='...', ...)]
print(prompt)README
Package narrative and examples
Use documentation after the package clears provenance, ownership, and runnable-path checks.
@pasar6987/sf-service-case
The backbone of customer support, handling case creation, tracking, routing, team assignments, and resolution workflows.
Overview
| Count | |
|---|---|
| Objects (Datasets) | 16 |
| Dimensions | 226 |
| Measures | 20 |
| Relationships | 14 |
Objects
- Case — Represents a case, which is a customer issue or problem.
- CaseArticle — Represents the association between a Case and a KnowledgeArticle.
- CaseComment — Represents a comment that provides additional information about the associated Case.
- CaseContactRole — Represents the role that a given Contact plays on a Case.
- CaseHistory2 — Represents historical information about owner and status changes that have been made to the associated Case.
- CaseMilestone — Represents a milestone (required step in a customer support process) on a Case.
- CaseRelatedIssue — This object acts as a junction between a customer issue (Case) and the Incident or Problem that represents an associated service failure.
- CaseSolution — Represents the association between a Case and a Solution.
- CaseStatus — Represents the status of a Case, such as New, On Hold, or In Process.
- CaseSubjectParticle — Represents the Social Business Rules custom format for the Case Subject field on cases created from inbound social posts.
- CaseTag — Associates a word or short phrase with a Case
- CaseTeamMember — Represents a case team member, who works with a team of other users to help resolve a case.
- CaseTeamRole — Represents a case team role. Every case team member has a role on a case, such as “Customer Contact” or “Case Manager.”
- CaseTeamTemplate — Represents a predefined case team, which is a group of users that helps resolve a case.
- CaseTeamTemplateMember — Represents a member on a predefined case team, which is a group of users that helps resolve cases.
- CaseTeamTemplateRecord — The CaseTeamTemplateRecord object is a linking object between the Case and CaseTeamTemplate objects. To assign a predefined case team to a case (customer inquiry), create a CaseTeamTemplateRecord record and point the ParentId to the case and the TeamTemplateId to the predefined case team.
Install
rawctx snapshot-download @pasar6987/sf-service-case
Structure review
Inspect package structure after the usage path is clear
Use the structural review when you need the package footprint, field counts, and model paths before a deeper explorer pass.
models/sf-service-case.osi.yamlAI context included
16 datasets20 measures226 dimensions14 relationships