Package distribution, license management, org lifecycle events, scratch org provisioning, environment hub membership, and usage entitlement tracking for ISV and admin operations.
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End-to-end order lifecycle including order items, adjustments, tax calculations, delivery groups, fulfillment, returns, and order summary aggregation.
Opportunity lifecycle tracking from pipeline to close, including scoring, field history, revenue forecasting predictions, and pipeline inspection tools for sales performance visibility.
Omni-channel routing, interaction configuration, component error logging, and engagement tracking definitions for managing multi-channel customer service.
Community and experience site management including network members, moderation, self-registration, data categories, and reputation systems for external collaboration.
Mobile app registrations, installed app tracking, and client browser detection for managing the mobile device landscape of connected users.
Market segmentation, activation audiences, marketing forms, landing pages, and journey decision configuration for targeted marketing campaigns.
Headless CMS objects including managed content variants, channels, spaces, and snippet assignments for delivering content across digital experiences.
Location groups, geographic hierarchies, waitlist management, trust measures, and geo-political country and state reference data for location-aware operations.
Live agent chat sessions, transcript events, telephony dialer usage, call center agent favorites, and supervisor skill configuration for real-time customer engagement.
Lightning platform telemetry, Aura component metadata, Visualforce access metrics, app definitions, UI performance monitoring, and conditional formatting for the user interface layer.
Sales and employee enablement programs, learning items, skill proficiency tracking, practice exercises, and task-based measure progress for guided development.
Lead capture, scoring, and intelligence objects that fuel the top of the sales funnel, including IQ configuration and external record sharing for leads.
Visual flow builder runtime objects including flow interviews, orchestration instances, stage and step tracking, record elements, and version management for declarative automation.
External system connectivity including client applications, OAuth configurations, record sharing connectors, external events, and cross-org callout monitoring.
Real-time event infrastructure including platform event subscriptions, event relay, push topics, streaming channels, and event log files for asynchronous messaging.
Employee records, crisis assessments, health conditions, immunization tracking, out-of-office management, job profiles, and organizational unit structures.
Email infrastructure including templates, domain configuration, relay settings, outgoing email tracking, letterheads, and email address management.
Data quality, deduplication, import/export, field history archiving, data cloud integrations, data preparation recipes, and statistical assessment tools.
Document management infrastructure including content versions, workspaces, folders, distribution, taxonomy, notes, attachments, and content hub integrations.